Since 2010, alt telecom has been breaking down the communication barriers created by complex, on premise traditional business telephone systems. We provide innovative communication services that are changing how businesses communicate. Headquartered in St. John’s Newfoundland, our team is focused, lean, flexible, and responsive.

alt telecom’s feature rich cloud communication solutions are delivered on a state-of-the-art infrastructure. Our goal is to exceed established performance standards while offering our customers innovative communication solutions coupled with exceptional personal service at a fraction of the cost when compared to traditional providers. Whether it is a small 7-15 phone user customer or an enterprise with 500+ phones, our solutions improve employee productivity and enhance overall company performance. alt telecom aims to be the leading knowledgeable resource in Atlantic Canada for innovative voice technologies.

Meet Our Team

Company team

Kent Sargent

President & CEO

Kent is a founding partner and CEO of alt telecom. His attention to customer service has been the cornerstone of our explosive growth with a focus on empowering businesses with world-class, hosted telephone services. Prior to alt telecom, Kent held a number of senior positions in telecommunications and technology product sales to customers throughout North America.

Company team

Jon Mitchell


Jon is a founding partner and CTO of alt telecom. His responsibilities at alt telecom include network architecture, management, and planning associated with new products and services, in addition to keeping ahead of normal growth. He is also responsible for customer engineering, installation, customer care and process engineering.

Jared Amaral

Operations Manager

Jared Amaral brings a wealth of experience to his role as Operations Manager at Alt Telecom. His tenure at Johnson Insurance honed his abilities in team leadership and client experience enhancement. Jared excels in formulating and executing operational plans, mentoring teams, and driving business transformations. His proficiency in change management, cross-functional teamwork, and strategic planning makes him an indispensable member of our organization.

Brandon McKeil

Telecom Support Engineer

Brandon McKeil stands out at Alt Telecom for his exceptional skills in WiFi solutions and customer support. He oversees installations, troubleshooting, and the management of customer phone systems. With a background at F6 Networks and CloudLinx Hosted Services Inc., Brandon’s expertise spans TP-Link Omada and Ubiquiti UniFi SDN platforms. Additionally, his certifications in Microsoft Office, Windows Server, and Fibre Optic Splicing reinforce his crucial role in our team.

Darla Ward

Junior Software Developer

Darla Ward is an enthusiastic Software Developer at Alt Telecom, merging her technical prowess with financial acumen. Holding a diploma from Keyin College and experience in Accounting Administration, Darla is known for her precision and logical approach. Her proficiency in Javascript, Python, React, AWS, and Java, along with her innovative project work, positions her as a versatile and valuable team member.

Explore alt telecom's VoIP Excellence

Discover how alt telecom's cutting-edge network across Atlantic Canada ensures reliable, high-quality business communication. With strategic data centers and a robust open-source software stack, we offer tailored VoIP solutions designed for seamless performance.

Learn more about our network and technology

Need help with your business' telecommunication needs?

Contact us today for information on a new business telephony solution.